Why Does Genshin Impact Keep Crashing PC? | Troubleshooting Guide

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Why Does Genshin Impact Keep Crashing Pc?

Genshin Impact is a popular open-world action role-playing game developed by miHoYo. With its stunning visuals and engaging gameplay, it has captured the attention of millions of players around the world. However, some players have reported experiencing frequent crashes while playing the game on their PCs. If you’re one of them, don’t worry – you’re not alone, and there are solutions available to fix this issue.

One of the main reasons why Genshin Impact crashes on PC is due to hardware limitations. The game is graphically demanding, and if your computer doesn’t meet the minimum system requirements, it may struggle to run the game smoothly. In this case, you may experience crashes, freezes, or frame rate drops. To check if your PC meets the minimum requirements, you can visit the official Genshin Impact website or check the system requirements listed in the game’s documentation.

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Another common cause of crashes in Genshin Impact is outdated or faulty graphics drivers. Graphics drivers are software that allows your operating system to communicate with the graphics card in your PC. If these drivers are outdated or not functioning properly, it can result in crashes or other performance issues. To fix this, you can try updating your graphics drivers to the latest version. Most graphics card manufacturers provide updates on their official websites or through their driver update software.

Additionally, Genshin Impact crashes can be caused by conflicting software or background processes running on your PC. Sometimes, certain programs or services may interfere with the game, leading to crashes. To troubleshoot this issue, you can try closing unnecessary programs and disabling non-essential startup processes. You can also try running the game in compatibility mode or as an administrator to see if that resolves the issue.

If none of these solutions work, there may be a deeper issue with your PC or the game itself. It could be related to hardware malfunctions, corrupted game files, or other technical issues. In such cases, it may be helpful to reach out to the game’s support team or seek assistance from a professional computer technician.

In conclusion, Genshin Impact crashes on PC can occur due to hardware limitations, outdated drivers, conflicting software, or other technical issues. By following the troubleshooting steps mentioned above, you can potentially fix the crashing problem and enjoy a smoother gaming experience. Remember to keep your drivers and system up to date, close unnecessary programs, and seek professional help if needed. Happy gaming!

The Main Reasons of Genshin Impact Crashing PC

There can be several reasons why Genshin Impact crashes your PC. Below are some common issues that may cause the game to crash:

  • Inadequate System Requirements: Genshin Impact is a graphically demanding game, and if your PC does not meet the minimum system requirements, it can lead to crashes. Make sure your PC meets the recommended specifications for the game.
  • Outdated Graphics Drivers: Graphics drivers play a crucial role in running games smoothly. Outdated drivers can cause compatibility issues and result in game crashes. Update your graphics drivers to the latest version to ensure optimal performance.
  • Overheating: Intense gaming sessions can heat up your PC components, leading to crashes. Ensure that your PC is properly cooled and that all fans are working effectively. Consider using cooling pads or additional fans if necessary.
  • Background Programs: Running too many background programs while playing Genshin Impact can consume system resources, causing the game to crash. Close unnecessary programs and processes to free up system resources for the game.
  • Corrupted Game Files: If the game files are corrupted or incomplete, it can lead to crashes. Verify the integrity of game files through the game launcher or reinstall the game to fix any potential issues.
  • Incompatible Software: Some third-party software or applications can conflict with Genshin Impact, causing crashes. Disable or uninstall any software that may be incompatible with the game.
  • Internet Connection Issues: Genshin Impact is an online game, and a weak or unstable internet connection can result in game crashes. Ensure that you have a stable and fast internet connection while playing.
  • Hardware Issues: If your PC hardware is faulty or malfunctioning, it can cause crashes while playing Genshin Impact. Check for any hardware issues and consider seeking professional help if needed.

It’s important to troubleshoot and resolve these issues to ensure a stable and enjoyable gaming experience with Genshin Impact.

Software Incompatibility

One common reason why Genshin Impact may keep crashing on your PC is due to software incompatibility. This occurs when there is a conflict between the game and other programs or drivers running on your computer.

Here are a few steps you can take to address software incompatibility issues:

  1. Update Graphics Drivers: Outdated or incompatible graphics drivers can cause crashes in Genshin Impact. Visit the website of your graphics card manufacturer (e.g., NVIDIA, AMD, Intel) and download the latest drivers for your specific model.
  2. Update Windows: Make sure your operating system is up to date. Windows updates often include important patches and bug fixes that can resolve software compatibility issues.
  3. Disable Background Applications: Some background applications or processes may interfere with Genshin Impact. Close any unnecessary programs running in the background before launching the game.
  4. Check for Conflicting Software: Certain software, such as antivirus programs or firewall applications, may have settings that conflict with Genshin Impact. Temporarily disable or adjust the settings of these programs to see if it resolves the crashing issues.
  5. Verify Game Files: Corruption or missing game files can also lead to crashes. Use the game launcher or platform (such as Steam) to verify the integrity of Genshin Impact’s files and repair any issues.
  6. Reinstall Game: If all else fails, reinstalling the game may resolve software incompatibility problems. Make sure to back up any save files or game progress before uninstalling Genshin Impact.

By following these troubleshooting steps, you can address software incompatibility issues and reduce the frequency of Genshin Impact crashing on your PC.

Insufficient System Requirements

One possible reason why Genshin Impact keeps crashing on your PC is because your system does not meet the minimum system requirements to run the game. Genshin Impact is a visually demanding game that requires a certain level of hardware power to run smoothly.

If your PC’s hardware specifications fall below the minimum requirements, it can lead to performance issues, including crashes. Here are some common hardware components that you should check for compatibility:

  1. Processor (CPU): Ensure that your CPU meets or exceeds the minimum requirements specified by the game. A faster processor can handle the game’s computations and calculations more efficiently, reducing the chances of crashes.
  2. Graphics Card (GPU): Genshin Impact relies heavily on graphics processing power, so having a capable GPU is crucial. Make sure your GPU is compatible and meets the game’s minimum requirements.
  3. Memory (RAM): Insufficient RAM can cause crashes as the game might not have enough memory to load and run properly. Check if your system has enough RAM to accommodate the game’s requirements.
  4. Storage Space: Genshin Impact is a large game that requires significant storage space to install. Ensure that you have enough free disk space to install and run the game without issues.

If you find that your PC does not meet the minimum system requirements, you may consider upgrading your hardware or adjusting the game’s settings to lower the graphics quality. Running the game on lower settings can reduce the strain on your system and potentially prevent crashes.

It’s important to note that even if your system meets the minimum requirements, it may still experience occasional crashes due to other factors. In such cases, it’s recommended to follow other troubleshooting steps to identify and resolve the underlying issue.

Overheating Issues

Overheating can be a common issue while playing Genshin Impact, especially if your computer does not have adequate cooling solutions. Excessive heat can cause your PC to crash or shut down unexpectedly. Here are some tips to troubleshoot and fix overheating issues:

1. Check your computer’s temperature:

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Use monitoring software like CPUID HWMonitor or MSI Afterburner to check the temperature of your CPU and GPU while playing Genshin Impact. Ideally, your CPU and GPU temperatures should stay below 85 degrees Celsius to prevent overheating issues.

2. Clean your computer:

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Dust and debris can accumulate inside your computer, blocking airflow and causing it to overheat. Use compressed air to blow out dust from the fans, heat sinks, and vents. Make sure to turn off your computer and unplug it from the power source before cleaning.

3. Improve airflow:

Ensure that your computer has adequate airflow to dissipate heat. Make sure that all fans are working properly and positioned correctly for optimal airflow. Consider adding additional fans or upgrading your cooling system if necessary.

4. Reduce graphics settings:

If your computer is struggling to handle the graphics demands of Genshin Impact, it may be causing it to overheat. Lowering the graphics settings in the game can help reduce the strain on your CPU and GPU, resulting in lower temperatures.

5. Update your drivers:

Outdated or faulty graphics drivers can sometimes cause overheating issues. Check the manufacturer’s website for the latest driver updates for your graphics card and install them accordingly.

6. Use a cooling pad:

If you’re playing Genshin Impact on a laptop, using a cooling pad can help improve airflow and reduce temperatures. Cooling pads have built-in fans that help dissipate heat from the laptop’s underside.

7. Consider hardware upgrades:

If you’re consistently experiencing overheating issues while playing Genshin Impact, it may be time to consider upgrading your computer’s hardware. Adding more RAM, upgrading to a better CPU or GPU, or installing a liquid cooling system can help mitigate overheating problems.

By following these troubleshooting steps, you should be able to address and fix overheating issues while playing Genshin Impact on your PC. Remember to always monitor your computer’s temperature and take necessary precautions to prevent hardware damage.

FAQ:

Why does Genshin Impact keep crashing on my PC?

Genshin Impact may crash on your PC due to various reasons such as outdated graphics drivers, insufficient system requirements, conflicting software, or corrupted game files.

How can I fix Genshin Impact crashing on my PC?

To fix Genshin Impact crashing on your PC, you can try updating your graphics drivers, ensuring your system meets the minimum requirements, closing any background programs, verifying game files, or reinstalling the game.

Is Genshin Impact crashing a common issue?

Yes, crashing issues in Genshin Impact have been reported by many players. The developers are constantly working to optimize the game and address these issues.

Can playing Genshin Impact on low-end PCs cause crashing?

Playing Genshin Impact on low-end PCs can potentially cause crashing due to the game’s demanding graphics and system requirements. Upgrading your hardware or reducing the game’s graphical settings may help alleviate the issue.

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